With over 20 years of experience in the IT industry, I have advanced from a user interface programmer working with global brands to a Product and Technology Director leading the development of IoT solutions that monitor critical urban infrastructure worldwide. I have successfully scaled web platforms serving thousands of users, built high-performing engineering teams from the ground up to 50 employees, and overseen products that grew from single-digit millions to tens of millions of euros in annual revenue.
Skills
- Software Engineering
- Engineering Leadership
- Product Leadership
- Product Strategy
- Technology Strategy
- Organization and Talent Leadership
- Execution & Delivery
- Customer and Market Engagement
- Innovation & Continuous Improvement
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Resume
Professional Summary
Technology and operations executive with 15+ years of experience scaling SaaS and IoT platforms, building high-performing teams, and transforming organizations from startup phase to international, multi-market operations.
Proven track record in:
- Scaling SaaS platforms from early-stage to global footprint
- Building and leading cross-functional organizations (50+ FTE)
- Driving operational excellence, revenue growth, and product-market alignment
- Translating strategy into execution across Product, Engineering, Customer Success, and Revenue Operations
- Acting as executive partner to CEO and board in strategic planning and growth
Led transformation of a cloud-based IoT SaaS platform from 300 to ~1000 customers across 22 countries, contributing to growth toward multi-million EUR revenues. Currently leading AI and cybersecurity transformation, positioning the organization for next-generation SaaS growth and enterprise-grade compliance.
Core Competencies
- SaaS Operations & Scaling
- Product & Engineering Leadership
- Go-To-Market Alignment
- Organizational Design & Leadership Development
- P&L, Budgeting & Forecasting
- Data-Driven Decision Making
- AI Strategy & Implementation (SaaS / IoT)
- Cybersecurity & Compliance (ISO 27001, NIS2, CRA)
- International Expansion
Professional Experience
Managing Director / Head of Product & Technology (INFRAPORT SaaS Platform)
Executive leader responsible for full operational oversight of SaaS business (Product, Engineering, Delivery, and Operations), acting as key interface between global strategy and execution.
Key Achievements:
- Own end-to-end operations of cloud-native IoT SaaS platform supporting critical infrastructure clients globally
- Align product, engineering, and commercial strategy to drive scalability and recurring revenue growth
- Partner with global stakeholders to ensure execution against strategic and financial targets
- Drive platform evolution toward data-centric, interoperable ecosystem strategy, shifting value from software to data ownership, analytics, and services
AI Transformation & Product Innovation
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Lead company-wide AI transformation, embedding AI across product, engineering, and operations, resulting in:
- ~10–20% improvement in engineering productivity through AI-assisted development workflows
- Reduced time-to-delivery for features and releases via automation and intelligent tooling
- Establishment of AI-powered analytics and predictive capabilities within SaaS IoT platform
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Define and execute roadmap positioning AI as a core product differentiator, enabling:
- New monetization streams (data-driven services, analytics layers)
- Increased platform stickiness and customer lifetime value
Cybersecurity, Compliance & Risk Management
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Lead enterprise-wide cybersecurity and compliance program, preparing organization for:
- ISO 27001 certification
- NIS2 and Cyber Resilience Act (CRA) compliance
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Establish security as a strategic business enabler, resulting in:
- Readiness for enterprise and regulated customers (critical infrastructure sector)
- Reduced organizational risk exposure
- Strengthened positioning in high-trust, compliance-driven markets
- Implement secure-by-design development practices, governance frameworks, and risk management processes across product and engineering
Director of Software Engineering / Site Leader
Promoted into dual executive role combining engineering leadership, operational management, and business scaling.
Operational Leadership & Scaling
- Built and scaled organization from 3 → 40+ employees, establishing full operational structure (HR, Finance, Legal, Delivery)
- Transformed startup unit into independent business division within a 1000+ employee international group
- Managed daily operations, budgeting, financial planning, and reporting
SaaS Growth & Product Scaling
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Scaled INFRAPORT SaaS platform:
- 300 → ~1000 customers
- 1 → 22 countries
- Introduced data-driven product management and KPI-based decision-making
- Led transition to scalable architecture and agile delivery model
-
Introduced AI-driven development ecosystem, enabling:
- Faster delivery cycles and improved engineering efficiency
- Increased automation and reduced operational bottlenecks
- Foundation for AI-enabled product capabilities
Go-To-Market & Revenue Operations
- Partnered with Sales & Marketing to improve go-to-market effectiveness
- Contributed to pricing strategy and business model design at board level
- Supported transition toward recurring revenue and service-based monetization models
Strategic Planning & Execution
- Co-created and executed 3-year operating plans at division level (board responsibility)
-
Led strategic transformation:
- From operational optimization → technology-driven growth and innovation
- From product-centric → platform + data + services model
- From local → international expansion engine
-
Contributed to strategic initiatives including:
- Product portfolio optimization and positioning
- Recurring revenue growth strategy
- Technology-led differentiation vs commodity competition
- IPO-readiness mindset (governance, reporting, scalability)
-
Integrated cybersecurity into strategic roadmap, ensuring:
- Alignment with EU regulatory landscape (NIS2, CRA)
- Readiness for enterprise clients and regulated markets
- Increased competitiveness in large-scale deployments
Leadership & Culture
- Built and mentored leadership layer (Engineering Managers, Product roles)
- Introduced ownership culture, agile practices, and performance management
- Led cross-functional teams across engineering, R&D, and product
-
Drove adoption of AI and cybersecurity across organization, embedding both into:
- Product strategy
- Engineering standards
- Leadership mindset and company culture
Software Engineering Manager / Team Lead
- Built and led engineering teams (up to 25 people)
- Established SDLC processes improving delivery quality and predictability
- Managed cross-functional IoT projects (hardware + software integration)
- Translated business requirements into scalable technical solutions
Earlier Career (Akamai, HSBC, BBH, Founder)
- 10+ years in software engineering and product development
- Experience with enterprise platforms, fintech systems, and SaaS onboarding flows
- Founder of software agency delivering international digital projects
Strategic Achievements
-
Designed and executed multi-year transformation strategy toward:
- SaaS + services + data monetization model
- AI-enabled product evolution
- International growth and expansion
-
Contributed to scaling business toward:
- ~20M EUR+ revenue and strong EBIT growth
- Long-term target: 50M EUR revenue / 20–25% EBITDA
-
Defined platform and data strategy:
- Open ecosystem vs closed SaaS model
- Data ownership and analytics as core value driver
-
Implemented customer-centric service model, including:
- Support ticketing systems
- Real-time tracking and transparency
- Scalable service operations
-
Contributed to IPO-readiness and governance improvements, including:
- Reporting transparency
- Professionalized management structures
- Strategic M&A and consolidation thinking
Education
MSc, Applied Computer Science
AGH University of Krakow
Languages
- Polish (Native)
- English (Professional)